Terms of Service

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BY SIGNING UP FOR A SUBSCRIPTION THROUGH THE OPELE PRICING PAGE, EXECUTING AN ORDER FORM, OR OTHERWISE INDICATING ACCEPTANCE THROUGH ONLINE REGISTRATION, YOU AGREE TO THESE TERMS OF SERVICE ("AGREEMENT") AND CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD AND LEGALLY ABLE TO ENTER INTO A CONTRACT. IF YOU ARE ACCEPTING THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY OR DISAGREE WITH THESE TERMS, YOU MAY NOT USE OUR SERVICES.

This Agreement is between Opele Inc. ("Opele," "we," "us," or "our") and the individual or entity entering into this Agreement ("Customer" or "you"). The Effective Date is the date of subscription registration or Order Form execution.

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1. Overview

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Opele provides an AI-driven platform for managing and streamlining insurance policies and claims. By using our services, you can upload policies, input claims information, and receive guidance ("Services"). Our platform integrates proprietary technology with third-party AI tools ("Third-Party Services"). Opele is not a law firm or insurance company, and outputs provided by our platform do not constitute legal or insurance advice. We recommend consulting qualified professionals for specific legal or insurance issues.

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2. Access to the Services

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Upon completing an Order Form or registration, you are granted a non-exclusive, limited, non-transferable license to use the Opele platform for internal business purposes. Your access is subject to compliance with this Agreement and the conditions stated in the Order Form. Additional services or increased capacity may be obtained through new Order Forms or the platform's administration panel.

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3. Fees and Payment

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You agree to pay the fees outlined on the pricing page or in the applicable Order Form. Payments are processed through Stripe or other designated third-party processors. By providing payment information, you authorize us to charge the specified amount. Payments are due in U.S. dollars within 30 days of invoice receipt, if applicable. Late payments may incur interest. All fees are non-refundable. Opele reserves the right to adjust pricing upon renewal, with notice provided in advance.

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4. Customer Data and Intellectual Property

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"Customer Data" includes all information you upload, input, or otherwise submit through our platform. You retain ownership of all Customer Data. Opele may use Customer Data solely to provide and improve the Services. Opele retains ownership of its platform, software, and related technology, and no rights or licenses are granted beyond those explicitly provided in this Agreement.

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5. Confidentiality

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Both parties agree to maintain the confidentiality of any proprietary information exchanged during the course of the relationship. Confidential information does not include data that is publicly known, independently developed, or rightfully obtained from a third party.

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6. Customer Responsibilities

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You agree not to reverse engineer, sublicense, resell, or otherwise misuse the Opele platform. You are responsible for ensuring that Customer Data is accurate, lawful, and compliant with data protection laws. You must not upload sensitive personal data such as social security numbers or credit card details unless explicitly required and protected by the platform.

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7. Third-Party Services

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Opele integrates with Third-Party Services, including AI providers like OpenAI. While we ensure these providers handle data responsibly, we are not liable for their services. By using Opele, you agree to abide by the usage policies of any integrated third-party platforms.

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8. Termination

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This Agreement remains in effect until terminated by either party. Either party may terminate for material breach if the breach remains uncured after 30 days' notice. Subscriptions automatically renew unless canceled prior to the renewal date. Upon termination, access to the Services will cease, but certain sections of this Agreement, including confidentiality and intellectual property provisions, will survive.

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9. Indemnification

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You agree to indemnify and hold harmless Opele from any claims, losses, or liabilities arising from your misuse of the platform or violation of this Agreement. Opele agrees to indemnify you for claims that our platform infringes the intellectual property rights of third parties, subject to specified limitations.

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10. Limitation of Liability

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Opele's liability under this Agreement is limited to the amount you paid for the Services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or data.

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11. Disclaimers

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The Opele platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee the accuracy or completeness of outputs, and you assume responsibility for decisions made based on platform outputs.

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12. Governing Law and Dispute Resolution

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This Agreement is governed by the laws of England and Wales. Any disputes will be resolved through binding arbitration in London in accordance with the rules of the London Court of International Arbitration (LCIA).

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13. Free Trial

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If you use the Services under a free trial, your use is subject to the same terms and limitations. Upon trial expiration, your subscription will automatically convert to a paid plan unless canceled prior.

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14. Contact

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For questions or concerns, contact us at support@opele.io.

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